Ronella hair and beauty
respects your privacy. This policy explains what personal information we collect and how we use it.
What we collect
• Your name, phone number and email address when you book or contact us
• Appointment history and notes relevant to your service (e.g. colour formulas, patch test results, allergies)
• Basic website usage data collected through cookies
How we use it
• To book and manage your appointments
• To contact you about your appointment or enquiry
• To provide your service safely
• To send offers or updates, only if you’ve opted in
Who we share it with
We never sell your information. It is only shared with the services we use to run the salon, such as our online booking system (That Time) and website host. Stylists at the salon are self-employed and only access the information needed for your appointments.
How long we keep it
We keep your information for as long as you’re a client and for up to 2 years afterwards, unless the law requires longer.
Your rights
You can ask to see, correct or delete your information, or opt out of marketing, at any time. Contact us at [email address]. If you’re unhappy with how we’ve handled your data, you can complain to the Information Commissioner’s Office at ico.org.uk.
Contact
Ronella hair and beauty
9 halesfield road madeley TF7 4NQ
01952 973129
Last updated: October 2026