Terms and Conditions

Independent professionals. Ronella hair and beauty is home to self-employed hair and beauty professionals, each running their own independent business. When you book, your appointment, payment and service are with that individual professional, not with Ronella hair and beauty .

Individual terms and conditions. Every hair and beauty professional has their own terms and conditions, including their own prices, deposits, cancellation policy, patch test requirements and complaints process. These differ from person to person. Please read the terms and conditions of the professional you are booking with before your appointment. By booking, you agree to that professional’s terms.

Where to find them. Each professional’s terms are available on their booking page or on request ofrom them directly.

Questions and complaints. Please contact your professional directly about your booking, service or any concerns. Ronella hair and beauty is not responsible for the services, policies or conduct of the individual professionals working here.

Insurance. Each professional holds their own insurance.